When should I clean the area around the caps?
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If your prints are scuffed or smeared, you can clean around the printhead, caps, and wipers to improve print quality.
Note: Check the following when cleaning around the printhead:
- Remove any paper from the printer before cleaning.
- Always use new cleaning sticks.
- Do not touch the tip of the cleaning stick with your bare hand. The oils from your hand can affect print quality.
- Make sure to touch a metal object to discharge any static electricity before you clean around the printhead.
- Do not move the printhead by hand.
- Do not touch any parts inside the printer except for the printhead, caps, and wipers that you are cleaning.
- Do not wipe the caps with alcohol or other organic solvents.
- Select the maintenance icon > Print Head/Area around the Cap Cleaning.
- Select Start > How To... and follow the on-screen instructions.
Published: Jul 12, 2024
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